Privacy Policy

LANGDON LTD PRIVACY POLICY

Langdon LTD regards customer privacy as an important part of our relationship with our customers.  The following privacy policy applies to all Langdon LTD users, and conforms to Internet privacy standards.

If you have any questions or concerns regarding this statement you should first contact Delia Langdon at 0402 266 836.

 

COLLECTION OF INFORMATION

In order to use the Langdon LTD website, we may require information from you in order ro provide the best service possible.  

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts including Email.

Any information collected by Langdon LTD is collected via correspondence form you or your company.  This may be via telephone, email, fax or directly through our webs tie.

When you come to our website we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

 

US OF COLLECTION INFORMATION

Any details collected from Langdon LTD customers i required in order to provide you with our products and or services, and a high level of customer service.

Correspondence is recorded in order to provide service references, and to assist in our staff development.

 

STORAGE OF COLLECTED INFORMATION

The security of your personal information is important to us.  When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL).  When Credit Card details are collected, we simply pass them on in order to be processed as required.  We never permanently store complete Credit Card details.  

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, you can email us at info@langdonltd.com.au

 

ACCESS TO COLLECTED INFORMATION

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at info@langdonltd.com.au

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Langdon LTD uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at info@langdonltd.com.au.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

Langdon LTD may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

Langdon LTD does not share any information with third parties for any unknown or unrelated uses.

Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Langdon Luxury Textile Design Pty Ltd is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

Cookies

We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the Langdon LTD site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.langdonltd.com.au

 

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